TERMS OF SERVICE

Last updated: November 9, 2026

1. Overview

This website is operated by Shaanxi Renchen Clothing Co., Ltd. under the brand name Comfort & Reliable. Throughout the Site, the terms "we", "us", and "our" refer to Shaanxi Renchen Clothing Co., Ltd. and its brand Comfort & Reliable. We make this website, including all information, tools, and services available to you, conditioned upon your acceptance of all the terms, conditions, policies, and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein. These terms apply to all users of the Site, including browsers, customers, and contributors. Please read them carefully before using the Site. If you do not agree to all of these terms, you may not use the website.

2. Online Store Terms

By agreeing to these terms, you represent that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this Site. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction, including applicable copyright laws. You must not transmit any worms, viruses, or destructive code. A breach of these terms will result in immediate termination of your services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted across networks and adapted to technical requirements. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, or resell any portion of the Service without our express written permission.

4. Accuracy, Completeness and Timeliness of Information

We are not responsible if information on this Site is not accurate, complete, or current. Material on the Site is provided for general information only and should not be relied upon as the sole basis for decisions. Historical information is provided for reference only. We may modify content at any time but have no obligation to update it.

5. Modifications to the Service and Prices

Prices are subject to change without notice. We reserve the right to modify or discontinue the Service at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

6. Products or Services

Certain products may be available exclusively online and may have limited quantities. They are subject to return or exchange only according to our Refund Policy. We have made every effort to display product colors and images as accurately as possible, but cannot guarantee that your monitor will display them exactly. We reserve the right to limit quantities and to discontinue any product at any time. Any offer for a product is void where prohibited. We do not warrant that the quality of any products or information will meet your expectations.

7. Accuracy of Billing and Account Information

We reserve the right to refuse or limit any order, including quantities per person, household, or order. If we change or cancel an order, we may attempt to notify you using the email and addresses provided at the time of purchase. You agree to provide current, complete, and accurate purchase and account information and to update it promptly so that we can complete your transactions and contact you. For more detail, please review our Refund Policy.

8. Optional Tools and Third-Party Links

We may provide access to third-party tools over which we have no control, and such tools are provided "as is" and "as available" without warranties of any kind. Third-party links on the Site may direct you to unaffiliated websites. We are not responsible for examining or evaluating the content or accuracy of those sites, and we have no liability for third-party materials or transactions. Please review the providers' policies before engaging with them.

9. User Comments and Feedback

If you send us suggestions, ideas, or other submissions, you agree that we may use them without restriction or obligation to maintain them in confidence. We may, but are not obligated to, monitor or remove content we determine to be unlawful, offensive, or otherwise objectionable. You may not use a false email address or pretend to be someone other than yourself.

10. Personal Information

Your submission of personal information through the Store is governed by our Privacy Policy.

11. Errors, Inaccuracies and Omissions

Occasionally there may be information on the Site containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any such errors and to change or update information, or cancel orders, if any information is inaccurate, at any time without prior notice.

12. Prohibited Uses

In addition to other prohibitions, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any regulations, rules, or laws; (d) to infringe intellectual property rights; (e) to harass, abuse, defame, or discriminate against anyone; (f) to submit false or misleading information; (g) to transmit viruses or malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, or scrape; or (j) to interfere with the security features of the Service. We reserve the right to terminate your use for violating these prohibitions.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. The Service and all products are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. In no case shall Comfort & Reliable, our directors, officers, employees, affiliates, agents, contractors, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages, including lost profits, revenue, savings, or data, arising from your use of the Service or any products procured through it. Where liability cannot be excluded, it is limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify and hold harmless Comfort & Reliable and our affiliates, officers, directors, agents, contractors, and employees from any claim or demand, including reasonable attorneys' fees, arising out of your breach of these Terms, your violation of any law, or your infringement of the rights of a third party.

15. Severability and Termination

If any provision is found unenforceable, it will be enforced to the fullest extent permitted, and the remaining provisions remain in effect. These Terms are effective unless and until terminated by either you or us. Obligations incurred before the termination date survive termination.

16. Entire Agreement

These Terms and any policies posted on the Site constitute the entire agreement between you and us regarding the Service, superseding any prior agreements. Our failure to enforce any right or provision does not constitute a waiver of it.

17. Governing Law

These Terms and any separate agreements under which we provide you services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China, without regard to conflict of law principles. Any disputes arising in connection with these terms shall be subject to the jurisdiction of the courts of Hong Kong.

18. Changes to Terms

You can review the most current version of these terms at any time on this page. We reserve the right to update or replace any part of these Terms. Your continued use of the Site following posted changes constitutes acceptance of those changes.

19. Contact Information

Questions about the Terms of Service should be sent to:

• Shaanxi Renchen Clothing Co., Ltd. (operating the brand Comfort & Reliable)
• Address: 1404, Tower A, Northwest Guojin Center, Fengcheng 8th Road, Xi'an Economic and Technological Development Zone, Shaanxi Province, China
• Email: service@comfortreliables.com
• Website: www.comfortreliables.com